Product Lifecycle Management

Product Lifecycle Management (PLM) is a strategy to run business efficiently. PLM is not just a software implementation but also a process implementation. PLM software is just tool to enforce cross-functional business process and discipline that contribute to...

Executive Sales and Operations Planning

“Sales and Operations Planning” (S&OP) is a very common business term these days. Some organizations have S&OP function, some are trying to implement S&OP process and of course there are many software tools available to support S&OP process. But what...

Social CRM

“Humans are social animals” – told by my history teacher when I was at school. This was one of the most intriguing things I realized as I grew up. At different times I pondered the social aspects of humans and every time I seem to see a new angle of it. In the ancient...